Reduce customer call center inquiries, average cost per billing related calls and agent handling time by presenting customers with a personalized, visually appealing, narrated video that explains their current bills or other support-related issues.
SundaySky’s SmartVideo solution allows you to proactively address the complexity of invoice administration with a video presentation of statements. These personalized, real-time videos explain usage information in an easily digestible manner, while increasing stickiness and uptake on value added services, such as paperless billing.
