Solutions
SmartVideo: a newer, better, smarter way of using video to communicate with prospects and customers.
SmartVideo Advertising
Meet brand and performance marketing objectives with contextually relevant, real-time ads that maximize brand impact and RoAS
With SmartVideo Advertising, shift consumer interest away from competing sites by bringing consumers back with contextualized video generated in real time based on key profile, historical and situational data attributes.
- Measurable lift in visitors, conversions and revenue
- Measurable lift in brand engagement
- Proven Return on Ad Spend
SmartVideo for Onboarding Customers
Combat churn and educate new customers through engaging welcome experiences
Successful customer relationship strategies start with the first touch points an organization has with a customer. Onboard new customers with engaging ‘welcome’ experiences that build customer trust and create brand stickiness while reducing contact center calls and cost.
- Churn avoidance
- Reduction in new customer care costs
- Increased customer satisfaction and Net Promoter Score
SmartVideo for Delivering Bills & Statements
Reduce billing statement related care costs with personalized video experiences
Turn new customers into brand advocates by proactively addressing the complexity of bill, statement or invoice administration with personalized videos that explain the billing statement and address the top reasons for contact center calls.
- Churn avoidance
- Targeted care cost reduction
- Increased customer satisfaction and Net Promoter Score
SmartVideo for Building Loyalty
A newer, better, smarter way to foster repeat purchases, greater customer profitability and brand advocacy
Enhance loyalty, retention and nurturing programs with contextualized experiences that offer deeper levels of brand engagement with more targeted calls to action than mass communication tactics.
- More revenue per customer
- Measurable lift in brand engagement
- Increase in customer satisfaction and Net Promoter Score