SmartVideo: a newer, better, smarter way of using video to communicate with prospects and customers.
With SmartVideo Advertising, shift consumer interest away from competing sites by bringing consumers back with contextualized video generated in real time based on key profile, historical and situational data attributes.
Successful customer relationship strategies start with the first touch points an organization has with a customer. Onboard new customers with engaging ‘welcome’ experiences that build customer trust and create brand stickiness while reducing contact center calls and cost.
Turn new customers into brand advocates by proactively addressing the complexity of bill, statement or invoice administration with personalized videos that explain the billing statement and address the top reasons for contact center calls.
Enhance loyalty, retention and nurturing programs with contextualized experiences that offer deeper levels of brand engagement with more targeted calls to action than mass communication tactics.