SundaySky SmartVideo customer

About AT&T

AT&T is an American multinational telecommunications corporation. It is the largest provider of mobile telephony and fixed telephony in the United States, and is also a provider of broadband and subscription television services. For more than a century, AT&T has provided innovative, reliable, high-quality products and services and excellent customer care.

"SundaySky has a pretty basic technology that is doing amazing things for us in the cost side of our business and caring for customers. When we get new customers and they look at bills, if they have any confusion, SundaySky gives them the ability to press a link. The link dynamically builds a custom video that addresses them by name and doesn't walk through an example bill, but walks through their own bill. The impact for our company is fewer calls into customer care, shorter calls of those that come in and enormous satisfaction of the customers."

by John Donovan,

Chief Technology Officer, AT&T,

AT&T Sample Video Screenshots

Sample screenshot: bill sent to customer with Video Bill option

Sample screenshot: charges overview scene

Sample screenshot: monthly bundle charges scene

Sample screenshot: prorated charges scene

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