SundaySky, the creator of SmartVideo, helps customer-centric brands engage people with personalized, real-time video experiences at every step of the customer lifecycle. The SundaySky platform generates hundreds of thousands of SmartVideos daily, powering customer acquisition, support, growth and loyalty initiatives for leaders in e-commerce, telecommunications, insurance, banking and travel. AT&T, Office Depot, Lenovo and other SundaySky customers have proven that SmartVideo viewers are more engaged, profitable and loyal, as program performance is measurable and optimized for incremental impact on key business metrics. SundaySky is headquartered in New York City with a technology center in Tel Aviv.
We are living in a screen culture – in a visual society moving at a faster pace than ever – with shorter attention spans and a higher excitement threshold. Consumers have become discerning viewers looking for dynamic ways to absorb information — and not just any information. They’re only interested in spending time with content that addresses their personal interests in an experience that is fun and interesting. If you can satisfy this criteria, you will be rewarded with a more valuable customer.
We created SundaySky to help marketers, product managers and customer care advocates meet the requirements of this powerful consumer. We do this with a compelling, personalized, real-time video experience that balances information and entertainment, user empowerment and consumer satisfaction. SundaySky enables a more valuable, ongoing dialog with consumers via the most communications-rich tool there is – video. Ours is a smart solution for a consumer overwhelmed with information, which is why we try to have a little fun along the way, too.
Founded in 2007
More than 100 million SmartVideos delivered
Only viable enterprise-scale Software-as-a-Service (SaaS) platform for SmartVideo
Partners include Amdocs, HP Exstream, Microsoft BizSparkOne
Backed by Carmel Ventures, Northwest Venture Partners, Globespan Capital
Gartner, Cool Vendors for CRM Customer Service and Social, 15 April 2013. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.